Troubleshooting Tips on Smart Motorized Blinds and Shades

  1. Shades won't move up or down by more than three inches The shade usually displays this behavior when it's upper and lower limits are reset. This can be due to a few reasons such as a full reset of the shade. It has also occasionally occurred while pairing to a Z-wave Home Automation hub. To correct this a remote must be paired to the shade. ...
  2. Shades move in opposite directions, pressing up goes down and down goes up. This is a simple problem caused by the motor reversing directions. The fix is easy, however, please ensure the remote is paired to the shade since it is required correct the problem. Reversing Motor Directions Move the shade halfway between it's upper and lower limit. Press and hold both ...
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