Shades move in opposite directions, pressing up goes down and down goes up.

This is a simple problem caused by the motor reversing directions. The fix is easy, however, please ensure the remote is paired to the shade since it is required correct the problem.

Reversing Motor Directions

  1. Move the shade halfway between it's upper and lower limit.
  2. Press and hold both the up and down buttons on the remote until it turns amber, then let go. The shade will jog.
  3. Once more, press and hold both the up and down buttons on the remote until it turns amber, then let go. The shade will jog.
  4. You have corrected the motor direction and the shade will now go up when pressing up, and go down when pressing down.
A video walkthrough is available below

Categories: Troubleshooting
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